Shipping Policy

How long does it take to process an order?

Please allow 1-2 days for our order to be processed for shipping. We make every effort to fulfill your orders as quickly as possible. Understand we are a team of humans, working with human hands, and human brains. Every order is packed with care. 

What about shipping?

We currently ship within the US. Shipping times depend on your location. If you live close to use in Florida, you’ll get it faster than if you live in California. The UPS/USPS quote 2 - 8 business days for shipping. 

At this time we do not offer international shipping. 

Personalized or custom orders take 2 - 3 days to create and deliver because they are made-to-order.

Shipping rates are calculated at the time of purchase based on the carrier's current pricing.

Returns, Refunds, and Exchanges

At this time we are not offering returns or exchanges.

In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.

If you have questions about your order or shipping, please email us at strawberryfrecklesco@gmail.com